Atomic Automations FAQ for Agents

Plans, concierge eligibility, the funnels, the CRM and Atomic University. If your question isn't here, open a support request.

Every question, answered

What is Atomic Automations?

Atomic Automations is a white label CRM and marketing automation platform built for insurance agents. It pairs a full CRM with done for you funnels for Medicare webinars, in person seminars and Facebook ads, plus optional concierge setup for Topflight Insurance Solutions agents.

Do I have to be a Topflight agent to use Atomic Automations?

No. The DIY plan at $97 per month is open to any agent. The Pro Concierge add on, where our team builds and runs your system, is reserved for agents contracted through Topflight Insurance Solutions.

What does the Pro Concierge add on include?

CRM setup and optimization, a webinar build, a website template, preset automations loaded for your product lines, a tailored AI assistant, Facebook ad management, monthly check ins and priority support. Bought individually those services total $2,542.

Which product lines have ready made automations?

ACA, Final Expense, Medicare, Mortgage Protection, Recruitment and Annuity / Retirement. Each comes pre configured so you only customize the details before publishing.

Is there an onboarding fee?

Concierge onboarding includes website creation, Google review setup, book of business upload, tags, automations, calendar and email connections and A2P registration. A one time onboarding fee covers that setup work. Ask the team for the current amount before you enroll.

What is Atomic University?

Atomic University is the training hub inside your CRM login. It includes the digital training library plus weekly live sessions where you can call in and get breakout room help setting up your automations.

What is a Medicare webinar funnel?

A registration page, a reminder sequence and a follow up pipeline built around one Medicare webinar, live or recorded. The goal is not the webinar itself. The goal is the appointment that comes after it.

How long does my webinar need to be?

Shorter than you think. Joanna's rule is that the purpose of a webinar is to get an appointment or a lead, so it could just be a 10 minute intro.

What happens to people who register and never show up?

They get a no show sequence and the replay by email and text, and they stay in a pipeline stage so you can see exactly who still needs a call.

Will Atomic build the webinar for me?

On Pro Concierge, yes. A webinar build is one of the concierge services, valued at $499 on its own. On DIY you get the templates, the automations and the training to build it yourself.

What does the seminar funnel include?

An event landing page with an RSVP form, confirmation and reminder texts, a day of reminder, and a post event booking sequence for everyone who attended. RSVPs and seat counts are tracked in your CRM.

Do seminars have to be expensive?

No. One Topflight agent booked 45 events for a single AEP for about $4,000 in total. As Joanna puts it, there is no rule that you have to serve lobster. Coffee and dessert feel less intimidating, so more people come.

Where should I hold events?

Where other brokers are not: 55 and older communities, independent living, libraries, car shows, craft fairs and back to school events. Communities with an activity calendar will often promote you for free.

What happens after the event?

Attendees go straight into a booking sequence, so the conversation you started in the room ends up on your calendar instead of in a stack of sign in sheets.

What is the FB Ads Launcher?

A tool inside the Atomic CRM that lets you create and manage Facebook ads without leaving your CRM, so every campaign is tied to the funnel and pipeline that follows it up.

Which product lines have ad templates?

ACA, Final Expense, Medicare, Mortgage Protection, Recruitment and Annuity / Retirement.

What happens when someone fills out my ad?

They land in Atomic, get tagged by product line, and receive instant SMS and email follow up while they still remember clicking.

Will someone run my ads for me?

On Pro Concierge, the Atomic team manages your Facebook ads. On DIY you launch them yourself with the templates and training.

Who can buy Pro Concierge?

Only agents contracted through Topflight Insurance Solutions. Every other agent can use the DIY plan at $97 per month.

Why is concierge limited to Topflight agents?

Because the team builds and runs your system for you, and that only works with agents Topflight already trains and supports. Keeping it Topflight only is how the team keeps the quality up.

What does Pro Concierge cost?

It is an add on of $597 per month on top of DIY. Bought individually, the services it includes are valued at $2,542. A one time onboarding fee covers your setup work.

What does onboarding include?

Website creation, Google review setup, uploading your book of business, tags, automations, calendar and email connections, and A2P registration for texting.

How do I become a Topflight agent?

Start contracting at topflightagent.com/contracting. Once you are contracted, you can add Pro Concierge.

What is the Atomic CRM built on?

Atomic is a white label GoHighLevel platform set up for insurance agents, with pre built snapshots, pipelines and automations so you are not starting from a blank account.

Does Atomic include phone numbers?

Yes. Atomic clients have Twilio phone numbers they can use, so client calls and texts stay off your personal cell and can be forwarded to an assistant.

Can I send pre AEP emails from Atomic?

Yes. You can program email campaigns to your clients and to everyone you talked to during the year, such as an invitation to be first on your calendar for the new plan year.

What is the AI chat bot assistant?

An assistant customized to your business, personality, schedule and call to action. You fill out the bot builder form, and the team creates and deploys it across platforms.

How much is Atomic Automations?

The DIY plan is $97 per month and is open to any agent. Pro Concierge is an add on of $597 per month for Topflight agents.

Is there a setup fee?

Concierge onboarding carries a one time fee that covers the setup work: website, Google reviews, book upload, tags, automations, calendar and email connections and A2P registration. Ask the team for the current amount before you enroll.

Why can't every agent buy Pro Concierge?

Concierge is reserved for Topflight agents so the team can give every concierge client real attention. Every other agent starts on DIY.

What is Pro Concierge worth on its own?

Bought individually, the concierge services total $2,542: CRM setup ($349), webinar build ($499), website template (from $299), preset automations (from $199), tailored AI bot ($997) and priority support ($199).

Who founded Atomic Automations?

Joanna Wyckoff, founder of Topflight Insurance Solutions, built Atomic with Zach Paski for the agents they were already training.

How is Atomic related to Topflight Insurance Solutions?

Atomic is Topflight's white label automation platform. Any agent can use the DIY plan, and Topflight agents get access to the done for you concierge side.

Why was Atomic built?

Because agents had frustrations and a lot of them already paid for other services they never used, since those tools seemed complicated. Atomic pairs the software with the setup and training so it actually gets used.

Where is Atomic University?

Atomic University lives inside your CRM login. Sign in with Users Login and open the training area to find the digital library and the weekly live session schedule.

How do I get help setting up an automation?

Join the weekly Atomic University live session and ask for a breakout room, or open a support request and the Atomic team will follow up.

Can I upgrade from DIY to Pro Concierge later?

Yes, if you are a Topflight Insurance Solutions agent. Use Go Atomic Today to add Pro Concierge, or start contracting with Topflight first if you are not yet with them.

Don't settle for ordinary.

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